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"The House of Esosa Igwe is a contemporary design laboratory dedicated to the intersection of natural symmetry and digital precision. We believe style should be scalable—maintaining its absolute impact across every environment. By fusing architectural silhouettes with minimalist iconography, we engineer 'Infinite Basics' for the modern curator."

THE HOUSE OF ESOSA IGWE

Intentional design

We create with intention. Our products solve real problems with clean design and honest materials.

Quality first

We obsess over the details and strive to deliver the best products at the best prices, every time.

Customer care

We're always on your side: keeping our loyal customers happy is our top priority and number one goal.

Frequently asked questions

When will my order ship and how long does delivery take?

A: At the House of Esosa Igwe, every piece is made to order with meticulous attention to detail. We prioritize efficient production, typically dispatching orders within 2-4 business days. Once your order is on its way, you will receive a confirmation email containing your tracking profile and estimated arrival date. Delivery times will vary based on your global location, but most items arrive within 1-2 business days after dispatch.

What is your return policy?

A: At the House of Esosa Igwe, every piece is made to order specifically for you. Because of this personalized process, all sales are final and we do not accept returns or refunds for change of mind or incorrect size selection.We provide a 30-day return window for any items that arrive damaged, defective, or if you receive the incorrect product, You have 30 days after receiving your item to request a return or a replacement.

However, your satisfaction is our priority. If you have an issue with your order or your fit, please reach out to us at support@esosaigwe.com We are committed to excellence and will work with you to find the best possible resolution.

Are any purchases final sale?

A: Yes. Due to the bespoke nature of our made-to-order process, most items in our collection are considered Final Sale. These pieces are created specifically for you upon purchase and cannot be returned. Any item subject to this policy will be clearly designated as Final Sale on the product page before you complete your acquisition.

How do I ensure I order the correct size?

A: We provide a detailed Size Guide on every product page. Many of our silhouettes, such as the "Specimen" series, are designed with an intentional Relaxed Fit. If you prefer a more tailored or standard look, we generally recommend sizing down. For specific fit advice, you may contact our studio at support@esosaigwe.com

What payment methods do you accept?

A: We accept all major credit cards, as well as secure digital payment options including Apple Pay, Google Pay, and PayPal. Your financial security is paramount; all transactions are encrypted and processed through our secure checkout system.

My tracking number isn't updating. What should I do?

A: Please allow 24–48 hours after receiving your shipping confirmation for the courier's tracking portal to update. If your tracking information has not moved for more than 5 business days, please contact our concierge at support@esosaigwe.com, and we will investigate the status of your delivery immediately.

What if my item arrives with a defect?

A: At the House of Esosa Igwe, quality is our signature. While we maintain a strict final sale policy, we stand behind our craftsmanship. If your acquisition arrives damaged or with a printing error, please contact us at support@esosaigwe.com within 30 days with photos of the issue. We will prioritize a replacement for you at no additional cost.

Can I include a gift message or change the packaging?

A: Currently, our items are dispatched directly from our specialized production labs to ensure the fastest delivery. While we cannot offer custom gift wrapping at this stage, the minimalist and industrial nature of our packaging reflects the "Specimen" aesthetic of the collection.

Where are your products manufactured?

A: To maintain our elite standards, the House of Esosa Igwe garments are produced through a curated network of global and local partners. We hand-select our manufacturing facilities based on their craftsmanship, ethical standards, and ability to deliver the high-quality finish our collectors expect. By utilizing a global production model, we ensure that your piece is crafted and dispatched from the location best suited to provide both quality and efficiency.

How much does shipping cost?

A: Shipping rates are calculated dynamically at checkout, based on your global location and the specific items in your acquisition. We prioritize transparency, ensuring you are fully informed of the shipping costs before you finalize your order. For our UK collectors, please note that we offer complimentary shipping on all orders over £120

Can I change my shipping address after placing an order?

A: You may request an address change within 2 hours of purchase. Once an order enters our production lab, the logistics are locked and we are unable to redirect the package. Please double-check your details at checkout to ensure a successful delivery.

Why is every piece made to order?

A: Sustainability and precision are core values of the House of Esosa Igwe. By producing only what is requested, we eliminate overproduction and minimize environmental waste. This "Slow Fashion" approach ensures that every garment is fresh, high-quality, and created specifically for its future owner.

Will the color of my item look exactly like the photo?

A: We strive to display the colors of our garments as accurately as possible. However, due to variations in monitor settings and digital displays, the actual color of the physical "Specimen" may vary slightly from what you see on your screen.

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The House Of Esosa Igwe

REGISTERED IN ENGLAND & WALES

COMPANY NO : 17204670

ADMINISTRATIVE HEADQUARTERS: 23 BENTLEY HOUSE ABBEYGATE COURT MARCH CAMBRIDSHIRE PE15 9GH United Kingdom

+447304097385

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